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2019.11.30 03:07 GMT+8

The future of shopping

Updated 2019.11.30 03:07 GMT+8
Lisa Chiu

As technology advances, shopping as we know it is changing. With AI and virtual reality, the way we shop today will be vastly different than how we shop 20 years from now. So what does this mean for brick and mortar stores and online shopping? Have a listen to Blake Morgan, a futurist specializing in customer experience. 

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