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2023.11.22 01:49 GMT+8

Calculated Misery: How airlines make flyers pay more

Updated 2023.11.22 01:49 GMT+8
Nitza Soledad Perez

There are many options for upgrades on a flight - but all these extras cost money. Flyers are opening their wallets to pay extra for what used to be the minimum, like seat selection, meal service, or baggage allowance. 

There's a theory the airlines employ a business strategy designed to make passengers less comfortable just so they'll fork out funds for these upgrades.

CGTN's Nitza Soledad Perez reports.       

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